Microsoft Teams Room Ask Me Anything

Welcome to the landing page of the MTRAMA.

Below we will host the slides that contain the Q&A submitted before each session.

The show is hosted by Jimmy Vaughan and myself and we invite anyone to contribute to the session.

Feel free to ask any questions either directly to myself, Jimmy or via the Twitter hashtag #MTRAMA

Episode Seven – Tuesday 13th October 2020

Registration for Episode Seven is now open. Main topic for this episode will be a round up of all the news at Microsoft Ignite. 12am EST/5pm BTS. You can register here. Work out your time zone here.

If you’ve signed up before, I’ll be sending out the invites via email and links to join the meeting and a link to the ICS file, no need to sign up again.

Episode Six – Tuesday 15th September 2020

Another great session, this time with Phil Clapham providing us an overview of the Teams Personal Devices and Sid Roy from the Microsoft MTR Premium (MTRP) team providing an overview and demo of the service.

Some Q and A from the session

Q. Regarding the Teams Personal Devices, does it support a wireless or usb keyboard?
A. Bluetooth keyboard does work, but the On Screen Keyboard still appears

Q. Does the ThinkSmart View (TSV) have a USB Port?
A. It does not have a USB port (USB C for resetting or flashing device). Only option is Power Port

Q. If a Teams Personal Device is in a huddle room, would it support allowing for a Common Area Phone experience? To get my files, I need to sign in.
A. The hot desk support is really cool

Q. Re MTRP, Can I ask technically how is this setting up Rings?
A. The rings are defined in the service, you assign a room to the one you want. It is under the Updates section then the Rings tab.

Q. What’s the price difference between standard device account and MTR premium account per device?
A. MTR license is $15 and the MTRP is $50 but that includes the MTR license, so really MTRP is $35 per room, per month

Q. Is this service designed to be on top of AzureAD/MDM management or replacement?
A. It is designed to be on top/optional

Q. When can we expect to see the self-service version? Will there be any capability to manage Crestron peripherals (touchpanel, etc.)?
A. No, there won’t be a self-service version. However, MTRP is working with partners such as Whitlock and NTT to offer out the APIs so it can be blended into their offerings too. More to come on this in the next few months.

Q. Can it push down device firmware?
A. MTR Premium is able to push firmware updates to certified peripherals like Logitech Rally

Q. What level of access to the organization tenant is required for a partner to provide this managed service?
A. None as the partner does not log into the tenant. They log into MTRP. There is also a new Teams Admin Devices role that can be setup via Azure AD.

Episode Five – Tuesday 18th August 2020

Episode Five was a great session, lots of good conversation around managing MTRs with the Teams Admin Center and a quick look at MTR Premium management. Again kudos to Phil for joining from Australia. Slides below as well as some Q&A.

Q&A from Episode Five

  1. How to disable Teams Admin Center via XML Config?
    • <DisableTacCommunication> and set True.
  2. Do you have any insight to improves in RBAC that might be in the pipeline
    • We understand Microsoft are working on this feature. Customers can consent Partners to do this today, but RBAC roles are coming to Teams Admin Center later this year.
  3. Is the ability to apply windows updates/peripheral updates via the TAC something that’s on the roadmap?
    • No Comment 🙂
  4. Is there a communication standard being considered for that health and status monitoring of peripherals?
    • All communications is done over USB, so no standard per-sa
  5. Do you know if MTR Premium is available for GCC customers?
    • Not for GCC High, not sure for GCC low.
  6. Using the Microsoft portals admin.* can be slow when used via a proxy. Seen good results with Edge/Credge
    • I’m a Microsoft Employee, I use a Mac as my personal computer, I’ve installed the new Edge Chromium and made that my default browser on my Mac, because it is that “good”
  7. I am piloting the ThinkSmart View and it showed up in my TAC as an IP Phone device.
    • That’s correct, they will show up as a “phone” right now
  8. How do you content share with those devices (Teams Personal Devices)? Do they connect to your PC somehow?
    • You need external joined device for sharing. New features coming as previewed in the teaser video.
  9. Does the Mercury Mini still use the same backplate with the PC, etc. as the larger ones? unclear from the website/docs.
    • Yes it does when it is sold as a Microsoft Teams Room. The Audio Only version is just the MM30.
  10. I have been attempting to test Coordinated Meetings with MTR + Hub but I did run into an issue with my Hub not joining. Seems to be related to my hub being in Public Preview win10Teams OS. Rebuilding my hub2s right now.
  11. To confirm these settings are from update?
    • Yes, coordinated meetings is from rolling out in the Microsoft Store now
  12. Do you recommend placing NUC (Tap unit) under conference room table rather than behind Front of Room Display to make Proximity Join work better?
    • We recommend placing the NUC in a location where users won’t “tinker” with it.
  13. Laptop sitting right next to the device I see the problem – thanks, will test with external dongle
    • I have tried an external USB dongle and used a 15ft extension cable so the Bluetooth is under the table rather behind the screen. Not all BT adapters are the same. It might be trial and error.

Episode Four – Tuesday 14th July 2020

Episode Four is done. Great turnout and thanks to Phil Clapham for staying up so late in Australia. See below for the slides.

For the troubleshooting overview that Luke Kannel from Logitech covered, his slides can be found below.

Episode Three – Tuesday 16th June 2020

Episode Three is now done. We had a great overview from Michael and Nate from Microsoft on Microsoft Teams networking, along with some great questions we discussed. You can find the slides with the answers to the questions below.

Episode Two – Tuesday 12th May 2020

Episode two is now done and dusted. Thanks all for joining. Hopefully everyone was getting the invites this time round. Again some great questions. Keep them coming for Episode Three next month. Slides from Episode Two are below.

Episode One – Wednesday 15th April 2020

So with Episode One, we sent out the invites to people but it seems some invites might have been caught up in spam filters from my testing tenant. Still investigating why that was. We’ll figure out another way for Episode Two. Below is the slide deck from Episode One. Many thanks for the excellent questions submitted for episode one, keep the coming for episode two.

Feedback form for Episode One is here.

MTRAMA – Episode One

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