New Polycom Touch Control Feature
If you upgrade your Polycom Touch Control to the latest release, then you will now have the ability to remotely administer the device. Just simply type in the IP address into your browser and you now have access.
touch control
How to enable/disable SmartPairing on Polycom Room Environments
With the latest release of Polycom HDX 3.1.1.2 and Group Series 4.0.2 software, Polycom now support Automatic SmartPairing. However, the automatic mode is disabled by default for security. Polycom® SmartPairing™ allows you to detect and pair an HDX system from the RealPresence Mobile application on an Apple iPad tablet. After you pair the application and
How to enable/disable SmartPairing on Polycom Room Environments Read More »
Polycom Touch Control Changes
Products affected: PTC, Group Series, HDX Background: An End of Life (EOL) on the Polycom Touch Control (PTC) will necessitate a hardware change for the Group Series PTC from rev 5 to rev 6 This change impacts the HDX PTC as well Issues: As a result of the hardware update, PTC v4.0.0 software maintains compatibility
Polycom Touch Control – Auto update
If you have the PTC enabled to automatically download and install latest software, it will auto update to the latest 1.5.0 version that was released on 3/30. You must also upgrade the HDX to the latest version of software – 3.0.4. If the PTC and HDX are not on the same release of software, they