Unified Comms

All posts related to Polycom technology.

Out of Box Experience

Re-imaging/installing a Crestron Flex System

You may have a Crestron Flex Microsoft Teams Room or Zoom Room and it is not working as expected. So one option is re-imaging/installing the system. Another way to recover this is to follow this guide here or Jeff Schertz put a guide together here. However, you may find it easier and more secure to …

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Coordinated Meetings with MTRs and Surface Hubs

What does this mean anyway? Well coordinated meetings was designed to allow a Microsoft Teams Room to “pair” with a Microsoft Surface Hub. This means when you join a meeting, you can automatically bring in a Surface Hub. The official release on this is here and the user guide is here. So what about joining …

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MTRs not signing into Skype for Business Server or Hybrid

Version 4.5.37.0 is now rolling out via the Microsoft Store. Updated 14th August 2020 From Ilya on the Tech Community We have now identified the root cause of the issue as a change made in Windows which impacted some legacy SfB authentication code. We are currently testing a new version, 4.5.37, of the MTR app …

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How to update MTRs with Windows 1909 Update?

One thing that I mentioned in a previous post was that with the latest MTR app 4.5.35.0, it unlocked Windows 1909 Release. We could see this in the below screenshot. This was 11 days ago. Now lets look at the series of event log entries on the 7th August 2020. These are under the Skype …

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Out of Box Experience with Crestron Flex for Zoom Rooms

If you have a new system, you will go through the Out of Box Experience (OOBE for Zoom Rooms) and will be setting it up for the first time. Here are some tips to get the system up to date and on the latest Windows supported version along with the latest Zoom Room app version. …

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