🔧 Updating firmware across multiple spaces has never been easier! With Neat Pulse, you can update 15 to 1,500 spaces or in just a few clicks. No more manual updates, no more hassle. Just schedule it and let Neat Pulse do the rest. Efficiency at its best! #NeatPulse

Custom Backgrounds Arrive in Pro Management Portal (PMP) + Neat Pulse Room Messaging Update

This episode covers the final missing feature in Pro Management Portal (PMP) migration: custom backgrounds, now available for tenants as of October 15. It shows how to upload and apply wallpapers for front-of-room displays, left/right screens in dual display setups (with guidance on primary vs. secondary screen layout), center console, and considerations for 1080p vs. 4K devices and file sizes. The video also demonstrates adding background theming to templates and applying templates to rooms, with a note to clean up PMP and Teams Admin Center when resetting devices. Additionally, it highlights a new Neat Pulse tool to send timed room messages to the front display and controller and indicates it can report whether someone in the room saw the message. Finally, it notes GCC High migration is still pending for some features but is nearing completion toward full PMP control.

00:00 Custom Backgrounds Arrive
00:46 Remote Control Walkthrough
01:46 Uploading Wallpapers in PMP
02:25 Dual Screen Layout Tips
03:08 Add Backgrounds to Templates
04:00 Pulse Room Messaging Feature
04:56 GCC High Migration Status
05:36 Wrap Up and Next Steps

Microsoft Teams Rooms on Android Updates: Direct Guest Join for Google Meet, Interpreter Agent, SIP Interop & New Gallery View

Graham, Director of Solution Engineering for Alliances, reviews recent Microsoft Teams Rooms on Android updates from July through September, including fixes for diagnostic logging, crashes, Town Hall/Webinar issues, HDMI content sharing, and unwanted sleep during Town Halls. He highlights September’s new features such as Interpreter Agent support (requiring a Teams Rooms Pro license) for live language translation with captions, a modernized gallery view that prioritizes video, Town Hall organizer chat visibility, and expanded SIP/H.323 interop (including SIP calling and multi-call support via partners like Pexip). He also covers a subsequent September update adding Direct Guest Join for Google Meet, demonstrates enabling interop settings, joining a Google Meet by ID, and shows SIP dialing into a Pexip virtual meeting room. He explains update deployment via Teams Admin Center or Pro Management Portal, with migration toward PMP.

00:00 What Changed Since June
00:11 July and August Fixes
00:36 September Feature Drop
01:39 Direct Guest Join Google Meet
02:01 Deploying the Latest App
02:21 Configuring Interop Settings
04:00 Joining a Google Meet Call
05:41 SIP Interop With Pexip
07:27 Modern Gallery and Self View
07:57 Interpreter Agent Demo
09:27 Wrap Up and Next Steps